WestJet Instructional Design Workshops Booklet


WestJet was looking for ways to train new ID1. I collaborated with two other information designers to create a booklet that outlines instructional design workshops that included theory, information architecture and facilitation.. Specifically, I developed the facilitation workshop, persona map and journey map. 

The new employee would learn theories, advance to information architecture and finally finish with learning how to facilitate. To excel in a new workshop, the ID1 would have to pass a test after each workshop. This project required extensive research on the effectiveness of workshops, as well as the application of instructional design methods.

Design background

Skills used: Research, Technical Writing, Graphic Design, Instructional Design


Client: WestJet


Timeline: Nov - Dec 2019

Booklet design

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Journey maps