WestJet Instructional Design Workshops Booklet

synopsis

WestJet was looking for ways to train new ID1. I collaborated with two other information designers to create a booklet that outlines instructional design workshops that included theory, information architecture and facilitation.. Specifically, I developed the facilitation workshop, persona map and journey map. 

The new employee would learn theories, advance to information architecture and finally finish with learning how to facilitate. To excel in a new workshop, the ID1 would have to pass a test after each workshop. This project required extensive research on the effectiveness of workshops, as well as the application of instructional design methods.

Design background

Skills used: Research, Technical Writing, Graphic Design, Instructional Design

Client: WestJet

Timeline: Nov - Dec 2019

Booklet design

Journey maps